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Privacy Policy

The Little Laneway

Effective Date: 8 August, 2024

1. Introduction

The Little Laneway (“we,” “our,” “us”) is committed to protecting the privacy of our clients, guests, and visitors (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, mailing address, payment information, and any other details you provide when you inquire about our services, make a booking, or contact us.
  • Event Details: Includes information related to your event, such as the date, guest list, preferences, and any other specifics relevant to your booking.
  • Usage Data: Includes information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect data about your interactions with our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including booking, event planning, and customer support.
  • To communicate with you about your booking, respond to inquiries, and send updates or promotional materials.
  • To improve our website, services, and customer experience.
  • To process payments and manage billing.
  • To comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us with our business operations, such as payment processing, marketing, and event coordination.
  • Legal Compliance: If required by law, or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our clients and the public.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for the processing of your data at any time, where applicable.
  • Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@thelittlelaneway.com.au

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